Privacy Policy

1. Who processes your data

The controller of personal data is LLC ‘Family Educational Centre’, operating under the Family Club brand.

You can contact us about personal data using the details below.

2. Data we may receive

We receive data that you voluntarily provide in website or advertising forms, as well as aggregated technical information about website visits through analytics.

• name;
• phone number and other contact details;
• the selected programme, a comment, or other information included in your enquiry.

3. Analytics and cookies

The website uses Google Analytics 4 to understand how visitors find and use its pages. The service may process cookies and technical data, including viewed pages and device and browser type. We use this information in aggregated form to improve the website and do not connect it to form enquiries.

You can limit or delete cookies in your browser settings.

4. How we use your data

We use data to respond to your enquiry, share information about lessons and camp, help with enrolment, and communicate about your request.

5. Who can access your data

Access is limited to authorised Family Club staff and technical providers that support the website and enquiry handling. We do not sell personal data.

6. Retention period

We retain data only for as long as needed to respond to an enquiry and continue communication, usually no longer than 12 months unless the law requires otherwise.

7. Your rights

You can contact us to ask which of your data we process, update it, withdraw consent, or request deletion where there is no legal reason to retain it.

8. Changes to this Policy

We may update this Policy. The current version is always published on this page.